Privacy Policy

Effective Date: 04/09/2024

SelfHosted SG (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, billing/shipping address, and payment details.
  • Usage Data: We collect non-identifiable data related to how you interact with our website. This includes your browser type, the pages you visit, and the time spent on our website.
  • Cookies: We use cookies to improve user experience and functionality. You may control cookie settings through your browser.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and deliver products.
  • Customer Support: To provide assistance with any inquiries or issues you may have.
  • Communication: To send you updates, order confirmations, and promotional materials (you may opt out of promotional emails at any time).
  • Website Improvement: To analyze user behavior and improve our website’s performance and features.

3. Privacy-Respecting Analytics

At SelfHosted SG, we prioritize your privacy. We use privacy-respecting analytics tools to help us understand how users engage with our website. These tools do not collect personally identifiable information (PII). Any data collected is anonymized and used solely to improve website functionality and user experience.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary for:

  • Third-party service providers: To assist with payment processing, shipping, and order fulfillment.
  • Legal obligations: To comply with laws, regulations, or legal requests.
  • Protection: To enforce our website policies or protect our rights, property, and safety, as well as those of others.

Any third-party service providers we work with are required to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no online service is 100% secure, we strive to use commercially acceptable practices to safeguard your data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request corrections to inaccurate information.
  • Deletion: Request the deletion of your personal data where applicable.
  • Restriction: Request that we limit how we process your personal information.
  • Opt-out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at dpo@selfhosted.sg.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will reflect the “Effective Date” at the top. Your continued use of our website after any changes constitute your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

SelfHosted SG
Email: dpo@selfhosed.sg
Phone: +65 8079 8819
Address: 60 Paya Lebar Road #07-54, 409051, Singapore